Starbucks Cash Register Practice Test

Unlock All Questions

This demo only has 20 questions.

Our premium plan gives you access to hundreds of questions, flashcards, and exam simulations.

Unlock All Questions

Question: 1 / 20

How can effective communication improve the customer experience at the register?

By ensuring customers understand their options

Effective communication improves the customer experience at the register primarily by ensuring customers understand their options. Clear communication helps customers make informed choices about their purchases, whether it's selecting a drink, customizing their order, or exploring menu items. When employees articulate these options effectively, it not only enhances customer satisfaction but also builds trust, encouraging repeat business.

This approach fosters an engaging interaction, allowing customers to feel valued and understood. Additionally, it can lead to upselling or cross-selling opportunities, as customers who understand the offerings are more likely to try new items or add extras to their orders, ultimately benefiting both the customer and the business.

By allowing employees to rush transactions

By minimizing customer interaction

By emphasizing only promotional items

Next Question

Report this question

Download Starbucks Cash Register Practice Test PDF Study Guide
Subscribe

Get the latest from Passetra

You can unsubscribe at any time. Read our privacy policy